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in Partnership with Southern African Virtual School

Office Management

Program Overview

The certificate program in Office Management prepares students for successful careers in clerical positions in any type of office setting. From corporations and law firms to schools and governmental organizations to local companies and health clinics, every office can benefit from a skilled, organized receptionist or office assistant.


Career Information and Outlook

The program is designed to prepare students to manage the day to day needs of an office and its staff. Office and administrative support workers often help with communicating office policies to new employees, keeping inventory and ordering office supplies, or even recommending staff needs and procedural changes to management.

The career outlook for office management professionals is bright. It is expected that employment of receptionists and office clerks will grow faster than average from 2014 to 2024.* Job prospects are expected to be better for those who can manage a wide range of responsibilities.


Topics Students Will Learn About:

  • Effective communication

  • Time management

  • Creativity

  • Conflict resolution

  • Dealing with difficult people

  • Establishing goals

  • Leadership and teamwork

  • Hiring procedures


Careers in this Field:

  • Clerk Specialist

  • Member Service Representative

  • Office Assistant

  • Receptionist

  • Office Coordinator


Course Curriculum


Please visit the Course Catalog page for Core Course listings.




*Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012-13 Edition, Receptionists, on the Internet at


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